Frequently asked questions.

What carpet cleaning methods do you use?
We use hot water extraction (also known as steam cleaning), which is recommended by most carpet manufacturers. It’s effective at removing dirt, allergens, and stains without damaging the carpet fibers.

How long does it take for carpets to dry after cleaning?
Typically, carpets take between 6 to 12 hours to dry completely. Drying times may vary depending on humidity, ventilation, and the type of carpet. We recommend keeping the area well-ventilated to speed up the process.

Do you use environmentally friendly cleaning products?
Yes! We use eco-friendly, non-toxic cleaning solutions that are safe for children, pets, and the environment.

Can you remove all stains?
While we can't guarantee the removal of every stain, we have professional-grade equipment and solutions that treat even tough stains like wine, pet urine, ink, and coffee. We’ll do everything possible to get your carpet looking its best.

How often should I have my carpets cleaned?
We recommend professional carpet cleaning every 12 months for most homes. If you have pets, kids, or allergy sufferers, you may benefit from more frequent cleanings.

Are your services safe for pets and children?
Absolutely. All of our cleaning methods and products are child and pet friendly. We make sure there's no harmful residue left behind.

Do I need to move my furniture?
We can move light furniture like chairs and small tables. For larger pieces such as beds, pianos, or heavy cabinets, please move them beforehand or let us know if you need assistance (a fee may apply).

Do you offer same-day or emergency service?
Yes, we do provide emergency cleaning services, subject to availability. Please call us to check for openings.

How much does carpet cleaning cost?
Pricing varies based on the number of rooms, size of the area, and condition of the carpet. Contact us for a free estimate.

Are you insured?
Yes, we are fully insured for your peace of mind.